Cloud VM reference
How cloud servers work, from the plans to the uptime. Prices are also on the product page.
Plans
A plan sets the vCPUs and memory of a server and the hardware it runs on. Every plan has a dedicated twin with the same name and -dedicated at the end. The ids the API takes are in List plans.
Basic
| Plan | vCPU | Memory | Guaranteed share | Shared a month | Dedicated a month |
|---|---|---|---|---|---|
basic-1g | 1 | 1 GB | 25% | €2.00 | €3.00 |
basic-2g | 1 | 2 GB | 30% | €4.00 | €6.00 |
basic-4g | 2 | 4 GB | 35% | €7.50 | €11.00 |
basic-8g | 4 | 8 GB | 40% | €14.00 | €21.00 |
basic-16g | 4 | 16 GB | 45% | €27.00 | €40.00 |
basic-32g | 8 | 32 GB | 50% | €50.00 | €75.00 |
basic-64g | 8 | 64 GB | 50% | €95.00 | €140.00 |
High Frequency
| Plan | vCPU | Memory | Guaranteed share | Shared a month | Dedicated a month |
|---|---|---|---|---|---|
hf-1g | 1 | 1 GB | 25% | €4.00 | €6.00 |
hf-2g | 1 | 2 GB | 30% | €8.00 | €12.00 |
hf-4g | 2 | 4 GB | 35% | €15.00 | €22.00 |
hf-8g | 4 | 8 GB | 40% | €28.00 | €42.00 |
hf-16g | 6 | 16 GB | 45% | €54.00 | €80.00 |
hf-32g | 8 | 32 GB | 50% | €100.00 | €150.00 |
hf-64g | 12 | 64 GB | 50% | €190.00 | €280.00 |
Basic runs on Intel Xeon Scalable. High Frequency runs on AMD EPYC 4565P at up to 5.7 GHz and is about three times faster per core. The measured numbers are in Compute.
Shared and dedicated
A dedicated server always gets 100% of its CPU. A shared one runs at full speed too, but under constant load or on a busy host it can be held back to its guaranteed share, never below it. It gets its full speed back once the load calms down. How that works is in CPU Guard.
Disks
The root disk and volumes live on our replicated NVMe storage, apart from the host the server runs on.
| Disk | IOPS | Throughput | Size | Per GB a month | Dedicated per GB |
|---|---|---|---|---|---|
| Standard | up to 100,000 | up to 1 GB/s | up to 5 TB | €0.080 | €0.150 |
| Enterprise | up to 200,000 | up to 2 GB/s | up to 10 TB | €0.130 | €0.250 |
The first 25 GB of a Standard root disk are free on every server. Enterprise disks have power-loss protection, which makes fsync faster, for databases and message queues. When the storage cluster runs short of resources, the performance of shared disks is lowered first and dedicated disks keep theirs. More in Block Storage.
Systems
| Id | System |
|---|---|
9 | AlmaLinux 10 |
12 | Arch Linux |
7 | CentOS Stream 9 |
8 | CentOS Stream 10 |
11 | Fedora 44 |
13 | openSUSE Leap 16 |
10 | Oracle Linux 10 |
5 | Ubuntu 26.04 LTS |
6 | Ubuntu 24.04 LTS |
2 | Alpine 3 |
3 | Debian 13 |
4 | Rocky 10 |
Official cloud images, rebuilt every week with current updates; see OS templates. A server can also boot your own ISO and be installed over the console; it then has no guest agent and its disk does not grow by itself.
Access
You log in as scamp, a user with sudo, with your SSH key, a password or both. The create wizard fills in a strong password when there is no key; save it then, the Cloud Panel does not show it again. User data, a #cloud-config or a script, runs once at first boot after the platform's own setup.
Network
Every server sits in a private network of your account. Every account starts with one on a router, so its servers can reach the internet and have public addresses.
A server can have its own public IPv4 and IPv6 address, €0.50 a month, added at create or later on its page. A floating IP is an address you keep and move between servers. A security group is the firewall of the server; outgoing port 25 is closed, and support opens it on request.
Each account has 5 TB of external and 50 TB of internal traffic a month, shared by all its servers, on a port without a speed limit. Traffic in is free. How overage is billed is in Billing.
Billing
A server is billed by the hour from your balance, the first hour when it is created; a month is 720 hours. A stopped server is billed the same as a running one, because its place on the host stays reserved. The disk, a public address, backups and snapshots are billed apart. What happens when the balance runs out is in Suspension and recovery.
Plan changes
Change the plan on the server's Settings tab or with the API. Between a plan and its dedicated twin the switch is live. A plan with other vCPU or memory stops the server and starts it again, usually in 10 to 60 seconds. The disk and the addresses stay. A plan change stays on the same hardware: to move from Basic to High Frequency, create a server there and move the data, for example from a snapshot.
Disk size and auto-extend
The root disk grows while the server runs and cannot shrink. It can switch between shared and dedicated in place. With auto-extend on, the server grows its own disk before it fills up, by the step and up to the size you set; see Disk auto-extend.
Reinstall
Reinstall gives the server a fresh root disk with the same or another system. The addresses, the network, attached volumes, the SSH key and the password stay. Snapshots and backups of the server stay in the account.
Snapshots and backups
A snapshot is a quick copy of the disk kept next to it, for a rollback or a new server. A backup is an encrypted copy stored in another country, with a schedule you set. Both are on the server page; see Backups.
Console and terminal
The server page has a Terminal on the serial port, with copy and paste, and a Console, the screen and keyboard over VNC. Both work without the network or SSH, so you can watch the server boot and fix it when you are locked out.
Monitoring
The guest agent reports memory, disk space and load, and alerts go to Telegram or email by your rules. CPU, disk and network from the host side are on the Metrics tab for every server. See Monitoring.
Limits
How many servers an account can have and how large they can be depends on the account level. A new account opens the larger plans with its first top-up; see Trial accounts. Your limits are on the Service Limits page in the Cloud Panel, where you can also ask for more.
Uptime
Cloud servers have a 99.99% monthly uptime commitment. When we miss it, service credits go to your next invoice; the details are in the Terms.